Help Center
Guides and answers about using MyEx
What is MyEx?
MyEx (MyExperience) is a community where people share honest, first-hand experiences with products and services. Every experience on MyEx is built around real p…
Creating your account
Creating a MyEx account is free and takes about a minute. You need an account to publish experiences, engage with the community, and earn rewards. Ways to sign…
Setting up your profile
Your profile is how the community knows you: your name, username, and photo appear on every experience, comment, and like you leave. A complete profile makes yo…
How we verify reviews
This page explains who writes MyEx reviews, how they are checked before publishing, what automated tools do, and how MyEx earns money. Who writes the reviews Re…
Community guidelines
MyEx exists so people can trust what they read. These guidelines describe the community we're building — and what our human reviewers hold every experience to b…
How review approval works
Nothing on MyEx publishes automatically. Every experience is checked by a trained human reviewer before it goes live — that's what keeps MyEx trustworthy. The j…
Why a review is rejected and how to fix it
If your experience wasn't approved, you'll always know why: the reviewer writes a specific reason, and it appears in your notification and on the experience's s…
Likes, comments and saving reviews
Found an experience helpful? There are several ways to engage with it — and your engagement genuinely matters, because the most-liked experiences rise to the to…
Notification preferences
You decide what MyEx notifies you about. Open Settings → Notifications to manage five switches — changes save instantly. The five switches Pause All — temporari…
Managing your account and privacy
Everything about controlling your MyEx account: your data, your password, and — if you ever need it — deleting your account. What's public on MyEx MyEx is a pub…
Adding photos and videos
Media is what makes a MyEx experience believable. Every experience includes a real video, and photos help tell the rest of the story. The rules at a glance Vide…
Drafts: saving, editing and deleting
You don't have to finish an experience in one sitting. MyEx lets you save drafts, and what you can edit later depends on the experience's status. Saving a draft…
How to write and submit an experience
An experience on MyEx is your honest, first-hand story about a product or service — told with video, photos, ratings, and words. Experiences are created in the…
Ratings, categories and series
Beyond your video and story, three tools give your experience structure: aspect ratings, categories, and series. Aspect ratings Instead of one star number, MyEx…
Your auditor dashboard and review workflow
This guide covers your day-to-day work as a MyEx auditor: the Audit Queue, picking and reviewing experiences, links and coupons, and how your work turns into ea…
Becoming an auditor or partner
MyEx Experience Auditors (also called Profit Partners) are the trained reviewers who check every experience before it's published — and earn commission-based in…
Still need help?
Reach us at support@my-ex.app
Email support