Help Center
Guides and answers about using MyEx
Writing reviews
Ratings, categories and series
Beyond your video and story, three tools give your experience structure: aspect ratings, categories, and series. Aspect ratings Instead of one star number, MyEx…
Last updated 7/23/2026
Writing reviews
How to write and submit an experience
An experience on MyEx is your honest, first-hand story about a product or service — told with video, photos, ratings, and words. Experiences are created in the…
Last updated 7/23/2026
Writing reviews
Drafts: saving, editing and deleting
You don't have to finish an experience in one sitting. MyEx lets you save drafts, and what you can edit later depends on the experience's status. Saving a draft…
Last updated 7/23/2026
Writing reviews
Adding photos and videos
Media is what makes a MyEx experience believable. Every experience includes a real video, and photos help tell the rest of the story. The rules at a glance Vide…
Last updated 7/23/2026
Still need help?
Reach us at support@my-ex.app
Email support