MyEx Terms and Conditions of Use

Last updated: 4 October 2026

1. Definitions

For the purposes of these Terms and Conditions (“Terms”), the following definitions apply unless the context requires otherwise:

1. “Platform”, “MyEx”, “we”, “us”, “our”: The MyEx mobile applications and website (including the my-ex.app domain), its systems, APIs and dashboards, and any current or future related domain, application, interface, or digital service owned or operated by Khibra Plus Information Technology Company or any of its affiliates or legal successors.
2. “Company”: Khibra Plus Information Technology Company, registered in the Kingdom of Saudi Arabia (Unified National Number 7049172799), as owner and operator of the Platform.
3. “User”, “you”, “your”: Any natural or legal person accessing or using the Platform, whether registered or not, including:
   • “Creator” / “Reviewer”: A User who creates and uploads an Experience on the Platform.
   • “Viewer” / “Buyer”: A User who views Experiences, uses links or codes, or relies on information published on the Platform.
4. “Experience”: Any content a User submits through the Platform, including without limitation: videos, photos, text, titles, captions, ratings, comments, tags, metadata, and any other related material.
5. “Reward” / “Incentive”: Any monetary or non-monetary compensation, benefit, or credit granted by the Platform, at its sole discretion and without any fixed obligation, to a Creator in connection with an accepted and published Experience.
6. “Third Party”: Any entity other than the Company and the User, such as online stores, brands, marketplaces, affiliate networks, banks, e-wallets, payment providers, and other service providers.
7. “Purchase Links” / “Affiliate Links” / “Promo Codes”: Any links, codes, or tracking mechanisms displayed on or through the Platform whose use may generate commissions or other benefits for the Platform from Third Parties.

2. Acceptance of Terms and Amendments

1. By accessing, browsing, registering on, or using the Platform, you acknowledge that you have read and understood these Terms and agree to be legally bound by them.
2. If you do not agree to these Terms, you must not use the Platform.
3. The Company may amend, update, or replace these Terms at any time. Where reasonably possible, Users will be notified via the Platform or by email.
4. Unless otherwise stated, amendments take effect fifteen (15) days after notice. Continued use of the Platform after the effective date constitutes binding acceptance of the amended Terms.

3. Nature of the Platform

1. The Platform is a technology and media intermediary that:
   • Hosts and displays Experiences created by Users and their personal opinions about products and services.
   • Provides tools to link Experiences with products or services via Purchase Links, Promo Codes, or references to Third Parties, where available.
2. The Platform:
   • Is not a seller, supplier, manufacturer, distributor, agent, or guarantor of any products or services featured in Experiences, links, or advertisements.
   • Is not a party to any purchase, order, refund, replacement, warranty, or dispute between Users and any Third Party; any purchase or use of a product or service through the links or outside the Platform is a direct relationship between the User and the Third Party.
3. All Experiences represent the independent personal opinions and experiences of their Creators only. They:
   • Do not represent the opinion, endorsement, guarantee, or recommendation of the Platform or the Company.
   • Are not medical, legal, financial, technical, or other professional advice; the Platform does not provide such advice, and any content involving it remains the sole responsibility of its author.
4. Users acknowledge and agree that:
   • Any reliance on Experiences or links is at their sole risk.
   • Any dispute, damage, or loss related to products, services, or merchants remains strictly between the User and the relevant Third Party.

4. Eligibility and Account Registration

1. To create an account, publish Experiences, or receive Rewards, you must be at least 18 years old and have legal capacity under applicable law. By using those features, you confirm that you meet this age requirement.
2. The Platform may be browsed by non-registered Users, subject to these Terms.
3. Minors may not register or use those features by circumventing these requirements, and the Company may suspend or cancel any violating account.
4. You must provide accurate, complete, and current information and keep your login credentials confidential.
5. You are fully responsible for all activities carried out under your account.
6. Multiple Accounts & Fraud:
   • You may not create or control multiple accounts for the purpose of:
     • Duplicating Experiences.
     • Multiplying or increasing Rewards.
     • Manipulating credibility, rankings, or statistics.
   • You may not use fake or impersonated identities or data.
   • The Platform may, at its sole discretion, merge, suspend, or terminate duplicate, suspicious, or violating accounts and withhold or cancel the related Rewards.

5. Submission of Experiences & Intellectual Property

1. By submitting an Experience, the Creator represents and warrants that:
   • The Experience is original, truthful, created by them, and reflects their real personal experience.
   • The Creator holds all necessary rights to publish the Experience.
   • The Experience does not infringe any copyright, trademark, privacy, reputation, contractual, or other rights of any person or entity.
2. Every review is checked by a trained person before it is published. Automated tools help us detect prohibited content. The Platform may, at its sole discretion, accept, reject, edit, remove, or restrict any Experience, with no obligation to give reasons.
3. Upon acceptance and publication of an Experience (with or without a Reward), the Creator grants the Company and the Platform a worldwide, perpetual, transferable, sub-licensable, royalty-free license, irrevocable to the extent permitted by law, to:
   • Use, reproduce, host, store, adapt, modify, translate, quote, create derivative works from, publish, republish, distribute, publicly display, broadcast, license, sell, and incorporate the Experience, in whole or in part, into any media, campaigns, or commercial partnerships now known or later developed, for any lawful purpose, including commercial, marketing, and promotional uses, without further notice or compensation.
4. The Creator acknowledges and agrees that:
   • Any Reward, if granted, is a discretionary, one-time incentive payment and does not confer any partnership, revenue share, ownership, or future financial right.
   • The Platform may accept and publish Experiences without paying any Reward, at its discretion and based on its internal criteria.
5. You may ask us to remove your review or delete your personal data, and we will do so where the law gives you that right.
6. The Platform may reuse Experiences across campaigns, partners, regions, and media without further notice to the Creator.

6. Responsibility for Content

1. Creators are solely and fully responsible for their Experiences, including:
   • Accuracy, completeness, and honesty.
   • The consequences of any statements, claims, or evaluations, including errors, exaggerations, opinions, criticism, praise, or disparagement.
   • The legality of filming at the place and time concerned.
   • Obtaining the necessary consent from any persons or entities who appear in the content.
2. The Platform does not:
   • Verify every factual statement contained in Experiences.
   • Endorse, adopt, or guarantee Experiences.
   • Bear any responsibility for direct or indirect damage arising from any User’s or entity’s reliance on a published Experience.
3. Any legal claim arising from or related to an Experience (including claims of a bad experience, defamation, misleading statements, infringement, or regulatory breach) is between the concerned party and the Creator and shall be directed against the Creator, not the Platform, except to the extent required by mandatory law and to the extent of a proven, direct, gross fault on the Platform’s part.
4. The Platform reserves the right to provide Creator information (where required by law or by court or authority orders) to competent authorities or injured parties in accordance with applicable laws and the Privacy Policy.

7. Prohibited Content & Anti-Abuse

The following are strictly prohibited. Violation may result in immediate removal of content, suspension or termination of accounts, freezing or cancellation of Rewards, reporting to authorities, and legal action:

1. Content that includes:
   • Violence, terrorism, hate speech, racism, discrimination, religious or ethnic offense, or incitement.
   • Nudity, sexually explicit or suggestive material, child exploitation, or any content that violates public morals.
   • Promotion of drugs, cigarettes, regulated substances, weapons, prohibited products, or any illegal activities.
   • Misleading or unlicensed medical/health information, prescription-only treatments, or therapeutic or professional claims that require supervision or a valid license.
   • Defamation, slander, insults, unlawful disclosure of private information, or unsubstantiated allegations about persons or entities.
   • Any violation of the laws of the Kingdom of Saudi Arabia, the laws of the User’s country of residence, or relevant international standards.
2. Abusive behaviors, including:
   • Repeating the same Experience or product, or creating multiple accounts to upload identical or substantially similar Experiences.
   • Coordinated manipulation of ratings, credibility, views, or Rewards.
   • Submitting fabricated or purchased Experiences.
   • Impersonating individuals or entities.
   • Misleading the Platform, Users, or affiliate partners.
3. The Platform has full discretion, at any time and without prior notice, to:
   • Delete or edit any violating or suspicious content, or reject or retroactively remove Experiences.
   • Suspend or cancel the account.
   • Prevent the User from registering again, and block devices or IP ranges.
   • Freeze, withhold, cancel, or claw back Rewards linked to fraudulent or abusive behavior.
   • Refer any suspicious activity to the competent authorities.

8. Affiliate Marketing, Links & Third-Party Services

1. The Platform may display Purchase Links, Affiliate Links, Promo Codes, banners, or references to Third-Party products or services.
2. Use of these links is at the User’s own will and risk, and the User acknowledges that:
   • Purchases or interactions via such links are concluded directly with Third Parties.
   • Terms, warranties, quality, shipping, delays, errors, returns, refunds, and support are governed solely by the Third Party’s policies, and the Platform bears no obligation arising from them or from any contractual breach by a Third Party.
3. The Platform:
   • May receive commissions or other benefits from Third Parties, without this affecting the neutrality of accepting or rejecting Experiences.
   • Does not guarantee the availability, price, authenticity, safety, legality, or suitability of any Third-Party product or service.
4. The presence of any store, brand, product, or code on the Platform (including Experiences relating to it) does not constitute an official recommendation, endorsement, certification, or express or implied warranty by the Platform.
5. As an Amazon Associate, MyEx earns from qualifying purchases.

9. Payments, Payouts & Suspicious Accounts

1. To receive Rewards (if any), Users must provide accurate payment details (bank account, wallet, or another method) that they personally own or are legally authorized to use.
2. If a User instructs the Platform to transfer a Reward to a bank account or wallet belonging to another person or entity:
   • The User assumes full responsibility for that instruction.
   • The Platform bears no liability for any dispute between the User and the account holder.
3. The Platform may, at its sole discretion and without liability:
   • Delay, suspend, or cancel payouts in case of suspected fraud, money laundering, sanctions issues, impersonation, use of untrusted accounts, or any other unlawful or high-risk activity.
   • Request additional verification documents (ID, proof of account ownership, tax information, etc.).
   • Cancel or reverse Rewards proven to have been obtained through manipulation or in violation of these Terms or applicable laws.
4. The Platform is not responsible for:
   • Errors in payment details entered by Users.
   • Funds sent to incorrect, fake, suspicious, or high-risk accounts specified by the User.

10. Disclaimer of Warranties & Limitation of Liability

To the maximum extent permitted by applicable law:

1. The Platform and all content (including Experiences) are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.
2. The Company expressly disclaims all implied warranties, including but not limited to:
   • Accuracy, completeness, and reliability.
   • Availability and uninterrupted operation.
   • Non-infringement.
   • Fitness for a particular purpose.
3. The Company, its affiliates, directors, employees, and agents shall not be liable for:
   • Any indirect, incidental, consequential, punitive, or special damages.
   • Loss of profits, data, goodwill, or business opportunities.
   • Any damages arising from:
     • Use of or inability to use the Platform.
     • Reliance on any Experience or Third-Party product or service.
     • Any act or omission of a Creator or Third Party.
4. If, notwithstanding the above, the Company is found liable by a final judgment, its total aggregate liability toward a User shall not exceed the total Rewards actually paid to that User by the Platform during the six (6) months preceding the event giving rise to the claim, or any minimum liability that mandatory law imposes.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, the Platform, and their affiliates, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

1. Your breach of these Terms.
2. Any Experience or content you submit.
3. Your unlawful use or misuse of the Platform, the links, or any Third-Party services.
4. Your violation of any law or the rights of any Third Party.

This is subject to any non-waivable statutory limitations.

12. Data Protection & Privacy

1. The collection and processing of personal data are governed by the Platform’s Privacy Policy, which forms an integral part of these Terms.
2. The Platform strives to align with:
   • Applicable Saudi laws, including the Saudi Personal Data Protection Law (PDPL) and its implementing regulations. Saudi Personal Data Protection Law (SDAIA)
   • International data protection principles where relevant, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to the extent they apply to the Platform’s operations and Users. General Data Protection Regulation (GDPR) text
3. By using the Platform, you consent to:
   • The collection, use, storage, transfer, and disclosure of your data as described in the Privacy Policy, for operational, security, and analytical purposes, including fraud and manipulation prevention, service improvement, reporting, and compliance with legal obligations. Analytics and advertising cookies are used only with your consent, as described in the Privacy Policy.
   • Cross-border data transfers where necessary, including to service and hosting providers outside the Kingdom, subject to appropriate safeguards as required by applicable law.

13. Artificial Intelligence & Automated Review

1. The Platform may use automated systems and AI-based tools to:
   • Analyze Experiences.
   • Detect prohibited content, fraud, manipulation, or manipulative accounts.
   • Support human moderators in review decisions.
2. Every review is checked by a trained person before it is published. Automated tools help us detect prohibited content. These systems remain assisting tools, and final decisions rest with the Platform.
3. The Platform is not liable for reasonable or unintended automated errors, but will review and correct material mistakes when they are reported and verified.

14. Third-Party Login

1. The Platform may allow registration or login via Google, Apple, or other identity providers, as available.
2. By using such options, you authorize the Platform to receive certain basic account information (e.g., name, email, profile image) in accordance with the provider’s terms.
3. The Platform is not responsible for any malfunction, security incident, or change in the services of such providers.

15. Platform Intellectual Property

1. All rights in the Platform, including the trade name, the “MyEx” trademark, logos, designs, user interfaces, software, databases, texts (excluding User Experiences), and underlying technology, are owned by the Company or its licensors and are protected by applicable laws.
2. You may not copy, reproduce, modify, distribute, sell, reverse engineer, or exploit any part of the Platform without the Company’s prior written consent.

16. Suspension, Restriction & Termination

1. You may request deletion of your account in accordance with the procedures specified in the Platform and the Privacy Policy.
2. Subject to your right in section 5, the Platform may retain:
   • Accepted and published Experiences and their audit trails.
   • Data required for legal, regulatory, tax, accounting, financial, security, or dispute-resolution purposes.
3. The Platform may, at any time and without prior notice, suspend, limit, or terminate your access or account, remove content, and withhold Rewards if:
   • You breach these Terms.
   • Fraud, manipulation, abuse, or illegal activity is suspected.
   • Legal or regulatory requirements or orders require it.

17. Governing Law & Dispute Resolution

1. These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-law principles.
2. The parties shall first attempt to resolve any dispute amicably within thirty (30) days from written notice.
3. Failing amicable resolution, the dispute shall be submitted to the competent courts in Riyadh, Saudi Arabia, unless another dispute resolution mechanism (such as arbitration) is agreed in writing.

18. Language

1. These Terms may be provided in multiple languages. In case of any inconsistency or conflict, the Arabic version prevails for interpretation within the Kingdom of Saudi Arabia.

19. General Provisions

1. These Terms constitute the entire agreement between you and the Company regarding use of the Platform and supersede all prior understandings or agreements relating to the same subject matter.
2. Any waiver of the Platform’s rights must be express and in writing; no failure or delay in exercising any right shall operate as a waiver of it.
3. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect to the extent permitted by law.
4. You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Company.
5. The Company may assign its rights and obligations to any affiliate or successor as part of any restructuring or transfer of business.